Services and Solutions

Data Analytics

TIAG’s data scientists and analysts provide flawless data analytics and optimization services to help customers identify the most relevant insights and accurately predict mission outcomes. Unlike some approaches that rely on a specific tool, vendor or application, we work with whatever is inherent in the customer’s environment. Tailoring our approach and solutions specifically to the client’s mission and situation, our team is expert in developing complex algorithms to ensure meaningful, effective data patterns, and adept in automating the merge of data from multiple databases.

01
Regional Health Command Atlantic (RHC-A)
TIAG Empowers RHC-A to Optimize Patient Care and Operations Through Advanced Data Management Solutions
Customer Mission

The Regional Health Command Atlantic (RHC-A) is a prominent entity within the U.S. military healthcare system, responsible for overseeing healthcare delivery across numerous Military Treatment Facilities (MTFs). RHC-A is dedicated to providing comprehensive and high-quality medical services to military personnel, veterans, and their families.

Challenge

Looking to improve data management and analysis, the Regional Health Command Atlantic (RHC-A) sought a secure solution that would enhance operational efficiency and facilitate comprehensive access and retrieval of clinical data across the complete spectrum of care for all 19 Military Treatment Facilities (MTFs) to aid in decision-making, resource allocation, more effective and equitable patient-centered care, and assist in the analysis of the health of populations. RHC-A experienced multiple challenges, which included:

  • Data management inefficiencies: The extensive process of gathering and analyzing data took up to 30 days, rendering the data outdated and ineffective. Furthermore, technical limitations caused frequent crashes and delays, affecting overall operational efficiency.
  • Siloed data: With the MTFs working independently and managing their own data analytics, the valuable cross-sectional of clinical data from a strategy, collection, validation, and activation standpoint wasn’t effectively leveraged across facilities, impacting strategic decision-making.
  • Lack of a centralized repository: Without a centralized data repository, RHC-A struggled with instantiating data-driven methodologies, improving collaboration between facilities, and optimizing individual and population health by giving providers seamless access to clinical information across organizational, regional, and national boundaries.
Solution

To address these challenges, RHC-A contracted TIAG for data science and business intelligence solutions. TIAG was tasked with creating a faster, more efficient way to extract and analyze the data, while also ensuring it was meaningful and easily understandable across the enterprise. The solution needed to distill extensive MTF-specific metrics into a user-friendly model that produced accurate insights and could be easily adjusted as needed. TIAG tackled RHC-A’s data management challenges by employing innovative strategies, methodologies, and techniques. These include:

  • Creating a Centralized Repository: Collaborating with the 19 MTFs, we created a centralized data registry to import extensive clinical data (patient, appointment, encounter, lab, pharmacy, provider, historical procedure, immunization files, and more) from numerous electronic health record systems like AHLTA and other clinical repositories across the MHS and DHA. 
  • Advanced Data Visualization: We categorized the 187 unique regional patient safety, care standards, and performance metrics used across the RHC-A enterprise and then designed interactive dashboards to give command staff and medical professionals cross-sectional access and tangible, real-time data in an appealing and easy-to-understand way – creating improved efficiency, insights, and effectiveness in the management of military health data. Command staff can quickly grasp patterns, trends, and relationships within the data and filter, view, and analyze critical metrics in real-time. This empowers them to measure progress, identify risks and opportunities, and swiftly track goals.
  • Streamlined Data Processing: The implementation of TIAG’s rapid data processing system revolutionized data analysis, reducing the time for data export and analysis from a month to just 30 minutes. This breakthrough ensures that relevant and up-to-date data is readily available for decision-making, enabling RHC-A to access real-time insights that greatly improve decision-making and operational efficiency.
Result

The secure, interactive solution created by TIAG transformed the way RHC-A gathered and analyzed data; enabling instant insights, improved resource allocation, and seamless collaboration. Additionally, our solution:

  • Increased data processing speeds by nearly 100%, leading to quicker response times to emerging events or incidents in medical and logistical domains.
  • Significantly improved operational efficiency, resource management, and overall patient care.
  • Enhanced services and support for over 600,000 users across the 19 MTFs.

With powerful, intuitive, and interactive dashboards, RHC-A now benefits from rapid, accurate data analysis that allows for strategic decision-making and more effective resource optimization across the enterprise.

02
Army Analytics Group (AAG), Office of the Deputy Under Secretary of the Army
TIAG data analytics services advance the AAG’s data framework
Customer Mission

AAG provides system configuration, analytical services, innovative applications, and data integration across the U.S. Army’s senior leadership enterprise. AAG’s problem-solving capabilities involve massive enterprise data integration and analysis coupled with the most advanced Information Technology solutions available. 

Challenge

AAG’s Person-Event Data Environment (PDE) contains sensitive manpower, training, financial, health, and medical records covering U.S. Army personnel, civilian contractors, and military dependents. AAG needed big data management and data analytics expertise to support key research projects across the DoD.

Solution

TIAG provided expertise in big data management and data analytics, ensuring DoD leaders and researchers had access to a trove of information that delivered meaningful insights with speed and accuracy. We accumulated, transferred, and accessed controlled personnel, financial, and logistic related data for DoD research studies and projects and conducted data acquisition and transformations to ensure the data were fit for use. We also provided a data dictionary for each transformed data set and delivered automated scripts used for data transformation. 

Result

By delivering ongoing, high-quality data management and Extract, Transform, and Load (ETL) support services for a DoD-wide big data solution, we were able to complete hundreds of AAG projects, including research studies, surveys and leadership dashboards. By applying our expertise in developing algorithms that reveal meaningful, effective data patterns, we created a machine learning solution for AAG to analyze large amounts of data and produce informed predictions, reducing man hours in a very complex task related to national security.

03
U.S. Army Regional Health Command—Atlantic (RHC-A)
TIAG Makes Data More Relevant and Meaningful for RHC-A
Customer Mission

The mission of the RHC-A and its more than 17,000 staff members is to provide world-class, proactive and patient-centered health care for approximately 600,000 service members, retirees, and their families.

Challenge

RHC-A needed a solution to integrate its data repository of 187 unique metrics across business, quality, and performance data into a model that could show MTF commanders the five most important metrics to them by functional area.

Solution

There was no single view of the siloed data and RHC-A needed a solution with a comparative view over time for forecasted and actual metrics. To provide meaningful data with methodology and rationale, we created a data repository for their 187 unique metrics, and categorized them so that RHC-A could view the top five metrics most important to each functional area. The data was too substantial (100+ GB) to fit into an Excel spreadsheet and caused continual crashes and stalls, so we created a dashboard where commanders could get a comparative view over time for forecasted and actual metrics. TIAG’s team calculated new metrics to quantify variability, financial impact, and ability to change within each installation. Our solution guarantees reproducibility for each analysis and RHC-A is able to innovate and leverage more data than ever before and optimize resources to further mission accomplishments.

Result

By building an interactive dashboard to enable user-driven exploration of the data, we empowered each MTF commander with clear insights around key mission areas important to their facility. The time to complete analysis is now a matter of minutes for repeat analysis and report generation, including an updated dashboard for more than 30 simultaneous users.

04
U.S. Army Medical Research and Materiel Command (USAMRMC)
TIAG helps the USAMRMC establish a model for leadership transparency for planning, programming and execution of R&D programs
Customer Mission

As the U.S. Army’s medical materiel developer, USAMRMC is responsible for medical research, development, acquisition, and medical logistics management. Medical information and products developed by USAMRMC protect and sustain the health and safety of the warfighter through deployment and combat, particularly on the battlefield.

Challenge

USAMRMC’s organizations developed processes and technology on an individual program basis, limiting their ability to communicate and share information across the entire command. A new information management capability was needed to meet the evolving needs of medical research and product development, requiring a comprehensive analysis of command and business transformation efforts.

Solution

TIAG developed a knowledge platform with a comprehensive view of the command’s functional areas within each organization, illuminating individual command group requirements, best practice processes, pain points, and inefficiencies. By applying data analytics to the Research Management Enterprise Capability (RMEC) financial execution requirements, we were able to deliver a dashboard with views ranging from the enterprise level to individual organizations as well as bring in contextual data to clarify the underlying cause of execution performance.

Result

By fusing data analytics and optimization with process reengineering, we were able to ensure the accuracy and integrity of USAMRMC’s business intelligence and financial data, provide a model for leadership transparency in the financial execution of the R&D program and allow visibility into how all components and programs function at all levels of the organization. With direct access to critical information, leadership is now able to spend less time in spreadsheets to ensure target financial spending.

05
Clinical Enterprise Intelligence and Health Registries Support Services (CEI & HRSS) for the Naval Information Warfare Center (NIWC)
TIAG provides worldwide enterprise health information technology solutions across the Military Health System
Customer Mission

The mission of NIWC is to deliver information warfare solutions that protect national security across communication systems, networking systems, cyber operations, intelligence, surveillance, reconnaissance, business systems, and information security.

Challenge

When MHS governance reform made integrated, standardized, and shared Health IT an imperative, NIWC–Atlantic required a partner that could provide stalwart engineering support and real-time intelligence across the DHA’s Military Treatment Facilities (MTFs) and their associated medical departments and organizations.

Solution

Tailoring our approach and solutions specifically to the combined missions of NIWC and DHA, TIAG provided a full suite of support across business intelligence, clinical intelligence systems engineering, data modeling and integration, health registries systems engineering, information assurance, systems engineering, systems integration, and systems testing for NIWC’s Medical Information Delivery Integrated Project Team. We developed and operated secure applications for analysis and research, dashboards, data collection, and reporting tools. We maintained and modernized their systems and database, provided analytics, training, and help desk support, and added a BI content gallery that promoted content delivery, transparency, and user collaboration across the DHA and VA enterprise. In support of the Clinical Intelligence Systems Engineering task, we provided Health Information Technology subject matter expertise and engineering support, and we advised and assisted system lifecycle management in support of MHS clinical intelligence mission objectives. As a component of clinical information system planning and design, we helped evaluate functional requirements and end user needs and conducted business process and data flow analysis. We also developed applications and dashboards that integrated with the Health Services Data Warehouse (HSDW), and we provided a complete publishing environment for the timely distribution of information to the field, improving decision-making processes while optimizing performance.

Result

Our work with the NIWC had a positive impact on more than 100,000 users across 15 custom medical application web portals and Business Intelligence (BI) tools used by more than 300 MTFs and clinics. This work directly helped the DHA achieve its mission to lead the MHS integration of readiness and health to increase readiness, improve health, better care, and lower costs.