Services and Solutions

Naval Information Warfare Center (NIWC)

01
Data Analytics
Transforming Military Health Systems: How TIAG Revolutionized Data Management and Workflow Efficiency
Customer Mission

The Defense Health Agency (DHA) is a joint, integrated agency with a global workforce of almost 130,000 civilians and military personnel committed to medical excellence, healthcare improvement, and ensuring Army, Navy, and Air Force military personnel are ready to perform combat operations and humanitarian missions at home and abroad in both peacetime and wartime. As part of its mission, the DHA manages the Military Health System (MHS), which provides health services to approximately 9.6 million uniformed service members, military retirees, and family members. The MHS is also responsible for modernizing and enhancing the MHS Information Platform (MIP) by creating a more robust, resilient, and innovative health information system. The Defense Healthcare Management System (DHMS) was chartered to transform healthcare delivery and advance data sharing through a modernized electronic health record for service members, veterans, and their families. The mission of the Enterprise Intelligence and Data Solutions (EIDS) program as part of DHMS is to support the strategic goals of the MHS and facilitate informed decision-making through the delivery of robust information services and data in a timely, relevant, and actionable manner. The Naval Information Warfare Center Atlantic (NIWC) is home to the DoD’s top scientists, engineers, and technicians in the information warfare battlespace. It is forward-based, forward-deployed, and globally positioned to drive innovation and warfighter information advantage. In partnership with NIWC, TIAG supports EIDS, leveraging cutting-edge technology and expertise to enhance data-driven solutions and streamline processes critical to mission success. Together, we ensure robust, secure, and innovative capabilities for the warfighter.

Challenge

EIDS, a leader in centralized secondary data management and seamless data services for DHMS, faced a critical data analytics challenge. Their system for processing System Authorization Access Requests (SAARs) was experiencing extensive delays, taking over two months to complete each request. This inefficiency created a substantial backlog, preventing authorized users—including industry partners, DHA, NIWC, and military and government members—from accessing crucial technical assets via the MIP, MHS GENESIS. As a result, this bottleneck jeopardized all projects within the FY21 scope of work, threatening the mission’s success. Despite advanced capabilities, EIDS struggled to process and manage SAAR documents efficiently. The lack of an effective structure to shepherd these documents through the approval process was a significant data analytics problem, impacting the ability of employees and contractors to accomplish work supporting the mission.

Solution

To address the significant backlog and inefficiencies in processing System Authorization Access Requests (SAARs) for the DHMS, NIWC contracted TIAG to develop a comprehensive solution for EIDS. This partnership aimed to streamline the SAAR processing workflow, ensure timely access to necessary technical assets, and enhance overall project performance within the Military Health System’s Information Portal.

  • Roadmap Creating + Backlog Clearance. TIAG began by providing personnel and technological support to DHA and NIWC, targeting the immediate clearance of the SAAR backlog. Team members were deployed to move SAAR efficiently requests through each milestone, ensuring the backlog was addressed promptly.
  • eSAAR Application Development. TIAG collaborated closely with industry partners and stakeholders to identify the requirements for a minimum viable product (MVP) for a new eSAAR application. This phase involved conducting comprehensive requirement-gathering sessions to understand user needs and system specifications and ensuring the safe processing of requesters’ information throughout the system.
  • Security and Performance Enhancements. Identified and mitigated security risks to ensure robust data protection and implemented stakeholder-approved and customer-preferred optimization tasks to enhance the system’s performance and usability. Building on the initial success of the MVP, TIAG introduced several critical features to the eSAAR application: digital signature functionality, SAAR dashboard, integrated Role-Based Access Control (RBAC) groups, and RBAC data mart.
  • Ongoing Development and Optimization. After successfully implementing the MVP and introducing new functionalities, TIAG continued to refine and develop the eSAAR application, with continuous security and optimization efforts to maintain system integrity and performance and the latest development efforts to modify and enhance the SAAR processing workflow, aligning with evolving user needs and technological advancements.
Result

The new eSAAR application developed by TIAG reduced the average time to complete new MIP requests by more than 75% and significantly enhanced the SAAR processing workflow. TIAG addressed the existing SAAR backlog, processed all pending requests, and implemented a new training program for Facility Security Officers and Government Supervisors, cutting review time by 50%. These efforts received consistent verbal praise and appreciation from stakeholders, highlighting the positive impact of TIAG’s solutions.

02
Software Development
TIAG's DART System Enhances Efficiency and Real-Time Reporting Across Global Military Health Systems
Customer Mission

The Defense Health Agency (DHA) ensures the medical readiness of nearly 130,000 civilian and military personnel across the Army, Navy, and Air Force, enabling them to execute combat operations and humanitarian missions worldwide. Managing the Military Health System (MHS), the DHA delivers healthcare to 9.6 million service members, retirees, and families while advancing medical excellence and system modernization. As part of this effort, the Defense Healthcare Management System (DHMS) modernizes healthcare delivery and enhances data sharing through an advanced electronic health record system. Within DHMS, the Enterprise Intelligence and Data Solutions (EIDS) program strengthens decision-making across the MHS by providing timely, relevant, and actionable data. Naval Information Warfare Center Atlantic (NIWC) leads the Department of Defense’s information warfare capabilities, driving innovation and ensuring a warfighter information advantage. In partnership with NIWC, TIAG supports EIDS by integrating cutting-edge technology and expertise to optimize data-driven solutions and streamline mission-critical processes.

Challenge

MTFs struggled with managing patient appointments and generating real-time reports, leading to scheduling inefficiencies that affected patient care and operational performance. They needed a system that provided real-time data, managed provider schedules, and optimized appointment bookings based on historical patient flow and patterns. Additionally, MTFs had to comply with the Interim Procedures Memorandum 18-001, which specifies standard appointing processes, procedures, hours of operation, productivity, performance measures, and appointment types for primary, specialty, and behavioral healthcare. Lacking real-time reporting capabilities, MTFs required a solution to continuously monitor provider schedules and ensure availability for patient bookings within the Composite Health Care System.

Solution

TIAG created the Direct Access Reporting Tool (DART), a web-based application designed to enhance access to care for the DHA and address the challenges MTFs face by integrating several access-related activities and serving as a robust reporting tool. This comprehensive approach leveraged the InterSystems CACHE interface to Military Health Systems globally. It used SQL Open queries and CACHE system connections to continuously monitor provider schedules and ensure appropriate slots are open for patient bookings. Critical features developed include:

  • Virtual ATC analyst, a reporting tool for all MTFs, and an efficient, automated process to implement best practices. 
  • Single Sign On (SSO) access through the Carepoint Application
  • Real-time reporting and a harvested system to deliver real-time reporting capabilities and historical modeling to help facility staff create optimal provider schedules based on past patient flow and patterns.
  • Centralized collection and continuous monitoring of patient scheduling, provider schedules, and appointment data for all MTFs to maintain optimal patient access and improved access in non-scheduling-related processes within the Direct Care System (DCS).
  • User-friendly interface to facilitate easy access to real-time data and reporting tools.
Result

DART revolutionized how the DHA manages Access to Care-related activities by integrating multiple operations into a streamlined, near real-time reporting system that empowers MTFs with actionable insights. By providing decision-makers with up-to-date data every 60 minutes, DART enhances the ability to assess and improve scheduling efficiency at the clinic level. Key benefits include:

  • Minimizing delays in data reporting, allowing swift action based on the latest insights.
  • Empowering decision-makers and analysts to manage operations more effectively, identify trends, and forecast future needs.
  • Eliminating redundancy in data collection while improving accessibility for both internal and external stakeholders.
  • Rapid deployment of user-friendly reporting tools to support evolving needs.
  • Automating best practices for analysts, ensuring the DHA consistently operates at the highest efficiency level.
03
Software Development
TIAG's Expertise in IV&V and Automated Testing Boosts NIWC's Software Quality and Security Compliance
Customer Mission

The Defense Health Agency (DHA) is a joint, integrated agency with a global workforce of almost 130,000 civilians and military personnel committed to medical excellence, healthcare improvement, and ensuring Army, Navy, and Air Force military personnel are ready to perform combat operations and humanitarian missions at home and abroad in both peacetime and wartime. As part of its mission, the DHA manages the Military Health System (MHS), which provides health services to approximately 9.6 million uniformed service members, military retirees, and family members. The MHS is also responsible for modernizing and enhancing the Military Health System (MHS) Information Platform (MIP) by creating a more robust, resilient, and innovative health information system. The Defense Healthcare Management System (DHMS) was chartered to transform healthcare delivery and advance data sharing through a modernized electronic health record for service members, veterans, and their families. The mission of the Enterprise Intelligence and Data Solutions (EIDS) program as part of DHMS is to support the strategic goals of the MHS and facilitate informed decision-making through the delivery of robust information services and data in a timely, relevant, and actionable manner. The Naval Information Warfare Center Atlantic (NIWC) is home to the DoD’s top scientists, engineers, and technicians in the information warfare battlespace. It is forward-based, forward-deployed, and globally positioned to drive innovation and warfighter information advantage.

Challenge

EIDS faced a significant challenge in conducting comprehensive Operational Test & Evaluation (OT&E) and Independent Verification & Validation (IV&V) testing to ensure its software systems met stringent Department of Defense (DoD) standards. The primary goal was to validate and verify all requirements using advanced tools like Azure DevOps and Selenium, focusing on operational readiness and cybersecurity in compliance with the DoD Risk Management Framework (RMF). This robust IV&V process was essential due to the complexity of requirements validation and the need for rigorous cybersecurity evaluations. Additionally, EIDS needed to manage multiple projects under the Carepoint program, such as the DoD Trauma Registry (DODTR) and MHS Dashboards. These projects required consistent and reliable testing protocols to identify and manage defects, ensuring high-quality software performance and security. EIDS contracted NIWC to address this challenge due to its expertise in secure, data-driven technology solutions. NIWC, recognizing the need for a trusted partner with a proven track record in delivering high-quality testing and data solutions, partnered with TIAG to support the effort.

Solution

NIWC’s technical prowess in delivering cutting-edge information warfare solutions was critical in safeguarding and enhancing the Navy’s strategic communications and data integrity across various platforms. TIAG’s private sector expertise prioritized modernization to ensure hardware, software, and interfaces complied with industry standards. 

TIAG deployed highly skilled functional testers who validated and verified requirements using advanced tools like Azure DevOps and Selenium for functional script generation and automated testing. This approach was successfully applied to many projects under Carepoint, including the DoD Trauma Registry (DODTR) and Military Health System (MHS) Dashboards, ensuring that software was thoroughly tested and that defect management processes were meticulously followed. Our approach included: 

  • Established test environments to address the challenges, conducted manual and automated testing, and tracked and managed defects meticulously. Certified Navy Qualified Validators (NQVs) performed IV&V Security Assessment testing at both the enterprise and system levels, assessing and documenting risks following DoD and Navy policies and guidance. This approach ensured that security standards were not only met but exceeded.
  • Facilitated test event activities at the enterprise level using tools such as ACAS, SCAP, STIGs, STIG Viewer, eMASS, and VRAM. This allowed us to provide precise guidance on RMF activities to leadership, ISOs, and team members on other contracts. Additionally, TIAG offered Configuration Management (CM) support, including CM planning, baseline management, configuration audits, and comprehensive configuration management records and reports.
  • Ensured compliance with DoD and DoN requirements for the security design and implementation of Federal IT systems and programs. This involved supporting system and software integration into FRCS or utility system IT enclaves. Our continuous monitoring and vulnerability management efforts included performing regular vulnerability scans, tracking POA&Ms, and emphasizing POA&M mitigation through system security patching. This was vital for ensuring systems complied with the latest guidelines and supporting IA or RMF controls testing and implementations as part of RMF and Continuous Monitoring policies.
  • Expertise extended to automated testing and defect management. By utilizing Azure DevOps and Selenium for automated functional script generation and execution, we established robust defect management processes to track, prioritize, and resolve issues efficiently. This ensured high-quality software performance and security.
  • Provided consistent IV&V support in supporting multiple projects within the Carepoint program, including the DoD Trauma Registry (DODTR) and Military Health System (MHS) Dashboards. This standardized approach facilitated smoother project execution, higher customer satisfaction, and thorough testing and validation of all software systems.
Result

TIAG’s IV&V services enhanced software quality and reduced defect rates through rigorous testing, security compliance, and streamlined project execution. Automated testing and defect management ensured all software met operational and security requirements, minimizing errors. Cybersecurity IV&V processes enabled NIWC to achieve and sustain full DoD RMF compliance, strengthening system security. A standardized IV&V approach across Carepoint projects improved execution efficiency, reduced timelines, and increased customer satisfaction. Thorough validation and verification reinforced system reliability, ensuring software functioned as intended under all conditions.

04
Software Development
Defense Health Agency (DHA) and Naval Information Warfare Center (NIWC) Join Forces with TIAG to Revolutionize Military Health with Advanced IT Innovations
Customer Mission

The collective mission of the Defense Health Agency (DHA), and the Naval Information Warfare Center Atlantic’s (NIWC) Defense Health IT Division is to modernize and enhance the Military Health System (MHS) Information Platform (MIP) and work together to enhance the overall health and well-being of service members and their families by creating a more robust, resilient, and innovative health information system.

Challenge

NIWC and its industry partners faced significant hurdles in ramp-up time for developers, particularly during the initial creation of an application within the MHS MIP environment. The excessive lag time between application creation and subsequent development presented a critical issue that NIWC needed to address. NIWC aimed to automate and standardize application development to accelerate project timelines and improve access to patient-centric data. The goal was to enable developers to quickly and efficiently create applications from the ground up, ensuring they were set up for success when starting development within the MIP.

Solution

TIAG leveraged its proven DevSecOps approach to revolutionize application development by creating the Software Development Kit (SDK). The SDK streamlined and standardized the tech stack, solutions, and methodologies for real-time data connectivity and continuous improvement across all aspects of NIWC’s application development to ensure efficient delivery of high-quality, patient-centric applications while prioritizing security, continuous integration, and deployment by developing. Many initiatives and tools were leveraged throughout the SDK’s development lifecycle including:

  • Culture of transparency and collaboration. Our approach to DevSecOps infuses human-centered design throughout every development lifecycle phase. We started by breaking down silos between development, security, and operations teams and assembling a diverse, multi-layered team to develop a proof of concept for enterprise packaging and container-ready patient-level data endpoints in the development environment (AVHE LABS). This collaborative approach ensured that all stakeholders were aligned in their goals, promoting continuous information sharing and expertise across the teams.
  • Continuous integration and deployment pipeline. The team leveraged the latest tech stack, including .Net Core, to modernize and standardize the MIP environment. This enabled the acquisition of multi-platform applications that can be integrated into the MIP, streamlining continuous integration and deployment processes. It also accelerated release cycles – new features, updates, and security patches were quickly implemented with strong security postures, and NIWC could be sure deployments were reliable across all environments.
  • Automated version control. The SDK’s automated setup featured standardized and platform-agnostic technology stacks, reusable application packages, and pipelines. This approach facilitated faster project completion without compromising quality, rapid code validation, management, and integration, and enhanced change management tracking. The SDK leverages nPm and NuGet package pipelines to standardize the use of JavaScript, creating a reusable solution with an internal artifact repository as a trusted source of truth. 
  • Fully integrated and automated security checks, vulnerability scanning, penetration testing, and regulatory compliance processes were included in the development lifecycle to ensure security was embedded at every phase, allowing for faster identification and mitigation of potential security risks.
  • Robust monitoring and feedback. The team developed a series of downloadable and reusable VUE.js-based user-interface components for developers to use in new or existing MIP applications and sites. The pre-styled components were easily customizable and designed to fast-track the development of aesthetically pleasing interfaces. This approach improved coordination and development across teams and provided robust, real-time insights and monitoring capabilities to improve adjustments, security, and overall user experience continuously.
  • Comprehensive resources. We worked diligently to provide NIWC and external developers with comprehensive resources, including a library of materials on dashboard registration stocked with getting-started tutorials, dashboard templates, workbooks, and more organized by application. This wealth of information enabled NIWC to quickly customize application tools, supporting automated checks, scans, and compliance processes.

By encouraging and supporting frequent code check-ins, version control, sensible test automation, continuous low-risk releases, and feedback, TIAG achieved substantial gains in security issue detection through threat modeling, code reviews, and red teaming.

Result

“WOW, I am really impressed. I am just amazed at what the team has been able to accomplish in this Fiscal Year.” Lt Col Easter, Major Constantine, DHA

 

TIAG’s implementation of the SDK transformed the development and deployment of applications within the MIP environment, resulting in key wins for NIWC:

  • Reduced Lag Time: TIAG addressed NIWC’s mission-critical issue of excessive lag time between application creation and development, expediting the development process and accelerating project timelines.
  • Standardized Tech Stack: The SDK provided an automated setup with a standardized, platform-agnostic technology stack, including reusable application packages and pipelines. This enabled MIP application development and allowed for substantial reductions in the labor hours typically spent on foundational development efforts.
  • Enhanced Scalability and Compliance: TIAG ensured scalability and compliance with the MIP Style Guide and 508 standards, paving the way for improved efficacy, cost savings, and successful case studies.
  • Automated and Streamlined Development: The SDK standardizes the use of JavaScript by employing nPm and NuGet package pipelines from an internal artifact repository, creating an all-in-one reusable solution. This provided access to patient-centric microservice architecture of endpoints using standard JSON messaging.
  • Expanded Reach and Capabilities: TIAG’s approach enabled multi-platform integration, allowing non-Windows teams to access the platform and creating an additional revenue stream for the DHA. This enhanced reach and capabilities pave the way for continued success.
  • Developer Empowerment and Innovation: The SDK included a comprehensive library of resources such as tutorials, dashboard templates, and workbooks, empowering developers with tools to customize and streamline applications according to user needs.
  • Progressive Web App Support: The SDK contained API modules for creating applications that conform to DHA mobile app standards, such as Progressive Web Apps (PWAs). This flexibility enables the development of native Android or iOS apps using frameworks like Cordova.
  • Modernized and Agile Development: TIAG’s solution enabled developers to work more efficiently and creatively, resulting in a groundbreaking approach that supports further innovation in the industry.

The SDK provided NIWC with the tools and resources needed to transform the MIP development process. The approach not only facilitated faster timelines and improved efficiency but also set the stage for sustained success and growth across the DHA’s MIP environment.

05
Cloud Migration + Modernization
TIAG Completes Largest Data Standardization and Migration Operation in DHA History
Customer Mission

The Defense Health Agency (DHA) ensures the medical readiness of nearly 130,000 civilian and military personnel across the Army, Navy, and Air Force, enabling them to execute combat operations and humanitarian missions worldwide. Managing the Military Health System (MHS), the DHA delivers healthcare to 9.6 million service members, retirees, and families while advancing medical excellence and system modernization. As part of this effort, the Defense Healthcare Management System (DHMS) modernizes healthcare delivery and enhances data sharing through an advanced electronic health record system. Within DHMS, the Enterprise Intelligence and Data Solutions (EIDS) program strengthens decision-making across the MHS by providing timely, relevant, and actionable data. Naval Information Warfare Center Atlantic (NIWC) leads the Department of Defense’s information warfare capabilities, driving innovation and ensuring a warfighter information advantage. In partnership with NIWC, TIAG supports EIDS by integrating cutting-edge technology and expertise to optimize data-driven solutions and streamline mission-critical processes.

Challenge

​The MHS Information Platform (MIP), a critical repository managing over 30 years of dispersed healthcare data from more than 35 sources and processing 60 billion records annually, had become increasingly inefficient. The aging data center infrastructure led to costly hardware and software refreshes, escalating security vulnerabilities, and an inability to scale to meet rapid data growth. Recognizing that cloud migration could address scalability, security, and cost challenges, the DHA tasked EIDS with modernizing the data framework and warehouse to facilitate this transition. The objective was to migrate the extensive healthcare data to the cloud while maintaining legacy operations. When the timeline accelerated from a year to mere months, EIDS contracted the Naval Information Warfare Center (NIWC) to drive innovation and expedite the migration process.

Solution

“Through this successful government cloud transformation, the team has contributed to the cloud as a fundamental component of the global infrastructure that will empower the warfighter with data and provide improved decision making at the highest levels of the DoD related to the operational readiness of the military forces.” Division director for the Defense Health Information Technology (DHIT) Division’s Health Systems Security Engineering

 

Working together with other industry partners, we spearheaded the largest data and Cloud migration in DoD history with a groundbreaking and collaborative “Team of Teams” approach referred to as the Accelerated Migration Project (AMP) team that consisted of three NIWC Integrated Product Teams, three DHA divisions, Program Executive Office (PEO) Defense Health Management Systems (DHMS), multiple solutions, and numerous industry partners. Our team brought together a wide range of expertise, including AWS cloud integration, MIP solution architecture, systems engineering, software development and testing, big data management, cybersecurity, communications, and DOD healthcare project management. Together, we delivered a transformative solutions with a strategic and systematic approach that included:

  • We took the DHA’s Knowledge eXchange Collaboration Portal (KxCP) application to the next level with a successful proof-of-concept migration to AWS GovCloud. KxCP, a cutting-edge SharePoint-based solution, empowers users to securely collaborate and share essential documents, materials, and guidance with field counterparts. And with forms-based authentication, .mil and .com accessibility, and compatibility with DOD CAC and PIV cards, it’s trusted and utilized around the world by the Army, Navy, USAF, USMC, and the VA. By becoming the first DHA application accredited and deployed in AWS GovCloud under IL4 cybersecurity, KxCP set a new standard for innovation and security.
  • AMP stood up the entire MIP data center in AWS GovCloud within just 16 weeks from the official start. We partnered with NIWC, DHA, and other DoD components, as well as AWS Professional Services and external software providers, to create advanced solution architectures for four Virtual Private Cloud’s (VPC’s). These cloud architectures spanned multiple accreditation boundaries and included numerous AWS Security Groups. We collaborated with AWS to set up initial EC2 instances for the MIP pre-production environment and utilized S3 buckets for data storage. To simplify resource provisioning, we developed and deployed CFTs and employed AWS Snowball devices for secure data transfer to AWS-hosted resources.
  • In tandem with the AWS GovCloud migration, we transitioned the on-premises infrastructure. This included optimizing and migrating over 60 MIP applications and solutions, compressing data (creating an 85% reduction in storage space) , implementing DHA’s new enterprise Virtual Desktop Interface (VDI) and Help Desk, revamping Role Based Access Control (RBAC) policies, reengineering business processes, and switching from a CapEx funding model to an OpEx model to reduce costs. The transition and all systems testing happened over weekends and in the background to avoid any disruptions to the MIP user community.
  • Migrated all MIP physical servers from the on-prem data center to AWS EC2 instances in GovCloud – resulting in a 61% reduction in our total footprint. This not only eliminated all government-owned and operated hardware and data center real estate, it also saved considerable technical refresh costs for the over 300 on-prem servers scheduled for priority technology refresh. We assisted NIWC and DHA in obtaining approvals for 14 AWS CNS within the DHA AWS ecosystem to support new capabilities and ensure users can utilize next-generation solutions, such as machine learning and natural language processing, to enhance analytics capabilities and ensure semantic interoperability with EHRs.
  • Achieved four Rapid Authorization to Operate (ATO) from DHA officials within just four months by creating and organizing technical and cybersecurity materials. Developed secure MIP and MHS PaaS Cloud enclaves with cutting-edge detection and protection tools to ensure hosted solutions operated at the highest security levels – making the MIP Cloud the first DHA product to operate at this heightened security level. We advanced the authentication and authorization processes for MIP and MHS PaaS VPCs and completed planned cybersecurity activities across four VPCs – scanning 100% of assets to identify and mitigate CAT 1 vulnerabilities for environments accredited at IL4.
  • Developed and accredited a separate VPC for MHS PaaS – a development platform created exclusively to host critical DHA solutions, including the upgraded Agile Core Services Data Access Layer (ACS DALv3.0). With Red Hat OpenShift containerization, an automated and rigorous DevSecOps integration process, and multiple check gates for quality assurance and quality control – new or revised code can be deployed at record speeds. Powered by an OpenShift enterprise container environment, MHS PaaS provides dynamic scaling, auto-provisioning of resources, continuous monitoring, and protection against cybersecurity threats – all while using trusted software like SharePoint, Visual Studio, and JavaScript to create user-friendly websites and portals.
Result

“The migration was the fastest move of an environment to the cloud in the federal government to date. No previous cloud migration efforts within the federal government have matched the enormous scope, scale, and complexities of the MHS Information Platform migration, making this effort an original pioneering effort in cloud transformation.” NIWC Atlantic AMP team project lead.

The MIP migration was a historic achievement, completing the transition to AWS GovCloud in just 93 days, more than a year ahead of schedule. The migration significantly reduced costs by eliminating reliance on legacy infrastructures while improving operational efficiency. The move to AWS EC2 instances led to a 61% reduction in infrastructure footprint, reducing the need for costly hardware refreshes and freeing up resources for more advanced capabilities. Additionally, by compressing and optimizing data, the team achieved an 85% reduction in storage requirements, ensuring that military healthcare data could be processed and stored more efficiently.

Ensuring a seamless transition was paramount, with over 20,000 users across 100+ military hospitals and clinics. The team provided Amazon Redshift training to over 120 users, developing custom training materials and post-assessment courses to equip military personnel with the knowledge necessary to navigate the new system. Extensive collaboration with global military leadership ensured users had the tools and support to adapt to the modernized platform without disrupting critical healthcare operations.

Security and compliance efforts resulted in a first-of-its-kind cloud environment accredited to operate at the highest levels of DoD cybersecurity standards. The successful accreditation of four Rapid ATOs within four months established MIP as a secure and resilient platform for defense healthcare analytics and decision-making. The transition from a CapEx to an OpEx funding model further optimized operational costs, allowing DHA to invest in next-generation solutions, including natural language processing, semantic analysis, and AI-driven insights.

This transformation has strengthened warfighter readiness by ensuring decision-makers at the highest levels of the DoD have access to real-time, data-driven insights on military forces’ operational readiness. The successful cloud migration of MIP has set a new standard for government cloud transformation, demonstrating how a strategic, coordinated approach can rapidly modernize mission-critical systems without compromising security, compliance, or operational continuity.

The team was nominated for the 2020 DoD Software Innovation Team Award and received the following awards: the Naval Information Warfare Systems Command (NAVWAR) Innovation Award for Business Model or Process; NIWC Atlantic Lightning Bolt Award for Team Excellence; sponsor-funded NIWC Atlantic You Made A Difference Award; FedHealthIT100 Award; and the 2020 G2Xchange Disruptive Tech Award, recognizing federal leaders, innovators, game changers and disruptors who are leading and transforming federal information technology.