Commander, Navy Installations Command (CNIC) is responsible for the U.S. Navy’s worldwide shore installation management. As the Navy’s shore integrator, CNIC designs and develops integrated solutions for sustainment and development of Navy shore infrastructure. With more than 53,000 military and civilian personnel worldwide across 10 regions, 71 installations, and 123 Naval Operations Support Centers, CNIC is responsible for the operations, maintenance and quality of life programs to support the Navy’s Fleet, Fighters, and Families.

Being accountable for over 90 systems varying from a few to a thousand components in size, CNIC must direct, guide, and coordinate with each of the system owners regarding cybersecurity activities. They are required to report status and set priorities at the Echelon II level. When authorizations for several systems expired, they needed a partner to support this effort.

In support of the contract, TIAG’s team of cybersecurity experts was tasked to authorize the systems located worldwide that vary in size and complexity by maintaining and modernizing the infrastructure to enhance the ability to perform core missions. Through the assessments and authorization process, we are able to identify and report higher security risk areas to CNIC and Navy authorities, which leads to updating and upgrading older technologies. Our team’s combined experience of over 170 years enabled us to execute the tasks in an expeditious and efficient manner. We recommended setting up processes that measured progress quantitatively and anticipated shortcomings, which were addressed proactively. TIAG developed an event-based schedule and resource tracker for the team to support the 6-step RMF activities.

In less than six months, CNIC received authorization for five systems and are on the verge of completing six more in the next couple of months due to the process in place and team of cyber professionals. The graphical view of the resource tracker allows us to easily adjust by augmenting any over-burdened team member. NIWC and CNIC customers have repeatedly praised our accomplishments so much so that they asked us to supplement some of their duties. We continue to improve our way of conducting business.

The mission of NIWC is to deliver information warfare solutions that protect national security across communication systems, networking systems, cyber operations, intelligence, surveillance, reconnaissance, business systems, and information security.

When MHS governance reform made integrated, standardized, and shared Health IT an imperative, NIWC–Atlantic required a partner that could provide stalwart engineering support and real-time intelligence across the DHA’s Military Treatment Facilities (MTFs) and their associated medical departments and organizations.

Tailoring our approach and solutions specifically to the combined missions of NIWC and DHA, TIAG provided a full suite of support across business intelligence, clinical intelligence systems engineering, data modeling and integration, health registries systems engineering, information assurance, systems engineering, systems integration, and systems testing for NIWC’s Medical Information Delivery Integrated Project Team. We developed and operated secure applications for analysis and research, dashboards, data collection, and reporting tools. We maintained and modernized their systems and database, provided analytics, training, and help desk support, and added a BI content gallery that promoted content delivery, transparency, and user collaboration across the DHA and VA enterprise. In support of the Clinical Intelligence Systems Engineering task, we provided Health Information Technology subject matter expertise and engineering support, and we advised and assisted system lifecycle management in support of MHS clinical intelligence mission objectives. As a component of clinical information system planning and design, we helped evaluate functional requirements and end user needs and conducted business process and data flow analysis. We also developed applications and dashboards that integrated with the Health Services Data Warehouse (HSDW), and we provided a complete publishing environment for the timely distribution of information to the field, improving decision-making processes while optimizing performance.

Our work with the NIWC had a positive impact on more than 100,000 users across 15 custom medical application web portals and Business Intelligence (BI) tools used by more than 300 MTFs and clinics. This work directly helped the DHA achieve its mission to lead the MHS integration of readiness and health to increase readiness, improve health, better care, and lower costs.