The U.S. Department of Health and Human Services (HHS) is the United States government’s principal agency for protecting the health and well-being of all Americans by providing essential health and human services and fostering advances in medicine, public health, and social services. The Office of the Chief Information Officer (OCIO) serves this objective by leading the development and implementation of an enterprise information technology (IT) infrastructure across HHS.
Identifying a critical need for improved IT program management and support services vital to its mission, the HHS sought to implement effective and efficient methods that align with OCIO program management and enterprise architecture initiatives while seamless translating strategic goals into flawless execution.
This project demanded a strategic and overarching understanding of Health IT to identify priorities, challenges, and solutions cohesive with sound decision-making. After developing standard operating procedures and an IT acquisition process and toolkit, we implemented a technology analysis and management process to identify and manage the HHS IT portfolio.
Our IT program management services and solutions created significant improvements for the HHS IT portfolio/program management and governance. In support of the HHS goal for a fully integrated department, we provided enterprise Federal Information Technology Acquisition Reform Act (FITARA) implementation, strategic planning, governance, analysis, and business process improvement support throughout the HHS, resulting in the seamless transition of goals as well as superior program execution.