The U.S. Department of Health and Human Services (HHS) is the United States government's principal agency for protecting the health and wellbeing of all Americans by providing essential health and human services and fostering advances in medicine, public health, and social services.

The HHS uses a federated approach for the development and implementation of its enterprise architecture (EA). HHS’ OCIO brought TIAG on to foster an enterprise-wide secure and trusted environment aligned with the Federal EA.

By analyzing, planning, designing, and implementing a robust EA program; TIAG was able to bring legacy applications, processes, and innovative technology together seamlessly and ensure all processes, people, and software throughout HHS were aligned with their mission and objectives. Working with the OpDivs and StaffDivs, we developed a business architecture that supported their enterprise services and process improvement initiatives, provided analyses and recommendations for segment architecture definitions, and upgraded the HHS EA repository (HEAR) to include customized reporting and dashboards for technical and business users to improve usability of the architecture as a strategic tool for the enterprise.

TIAG helped HHS evolve and align their business strategy and IT infrastructure to the rapidly changing digital transformations happening across medicine, public health, and social services. TIAG’s contributions to the HHS EA program yielded a more robust and sustainable architecture across operations, governance, and technical tool perspectives—resulting in improved efficiencies, interoperability, and data sharing across the enterprise.

The U.S. Department of Health and Human Services (HHS) is the United States government’s principal agency for protecting the health and well-being of all Americans by providing essential health and human services and fostering advances in medicine, public health, and social services. The Office of the Chief Information Officer (OCIO) serves this objective by leading the development and implementation of an enterprise information technology (IT) infrastructure across HHS.

Identifying a critical need for improved IT program management and support services vital to its mission, the HHS sought to implement effective and efficient methods that align with OCIO program management and enterprise architecture initiatives while seamless translating strategic goals into flawless execution.

This project demanded a strategic and overarching understanding of Health IT to identify priorities, challenges, and solutions cohesive with sound decision-making. After developing standard operating procedures and an IT acquisition process and toolkit, we implemented a technology analysis and management process to identify and manage the HHS IT portfolio.

Our IT program management services and solutions created significant improvements for the HHS IT portfolio/program management and governance. In support of the HHS goal for a fully integrated department, we provided enterprise Federal Information Technology Acquisition Reform Act (FITARA) implementation, strategic planning, governance, analysis, and business process improvement support throughout the HHS, resulting in the seamless transition of goals as well as superior program execution.