Services and Solutions
Defense Health Agency

Defense Health Agency (DHA)

01
Enterprise Architecture
TIAG delivers enterprise architecture and IM/IT strategies to advance the Defense Health Agency (DHA)’s quest for an efficient enterprise network
Customer Mission

The DHA HIT seeks to implement, manage, and sustain an integrated and protected medical information enterprise in order to ensure the right information is accessible to the right customers at the right time and in the right way.

Challenge

To implement effective, cost-efficient IT services and support vital to the mission, DHA HIT network administrators and enterprise managers needed to identify amalgamated information and business processes and actions across the enterprise.

Solution

TIAG conducted extensive architectural analyses to determine how well organizational enterprise information systems supported business functions and whether all systems and functions aligned with the overall enterprise strategy. We then authored and published the agency’s operational architecture guidelines for consolidating the architectures of relevant military services while standardizing business processes across all medical functions.

Result

Our ability to document systems architecture and illuminate the potential impact of relevant actions helped the DHA identify and eliminate HIT system redundancies and functional gaps. We were able to advance DHA’s IM/IT strategy, acquisition decisions, systems development, and business processes for building a more efficient enterprise network, which ultimately led to improved IM/IT governance across the Military Health System.

02
Strategic Planning, Program + Project Management
TIAG designs and facilitates strategy development and implementation sessions to maximize resources, increase customer service, and optimize organizational performance
Customer Mission

The Defense Health Agency (DHA) leads the MHS integration of readiness and health to deliver increased readiness, better health, better care, and lower cost. Health Information Technology (HIT) strives to implement, manage, and sustain an integrated and protected medical information enterprise to ensure the right information is accessible to the right customers at the right time in the right way.

Challenge

HIT sought to facilitate the implementation of effective program/project management and budget execution that drives standard enterprise IT services at medical treatment facilities (MTFs) throughout DHA, ultimately saving the government time, dollars, and human resources in managing operations and sustainment efforts around the world. 

Solution

Prior to transitioning Navy Medicine to DHA, we modernized Navy Medicine’s computer and store infrastructure at two core data centers and 21 MTFs and delivered the Navy Medicine Virtual Desktop Infrastructure solution to seven MTFs. We also helped facilitate a seamless transition from Navy Medicine to DHA while modernizing MTFs throughout all military departments worldwide. 

Result

Our program and project management and budget analysis led to the deployment of Desktop to Datacenter (D2D) capabilities throughout the DHA Enterprise Network, referred to as the Medical Community of Interest (Med COI). We helped DHA successfully migrate the first wave of MTFs and associated outlying sites from their legacy networks to the Med COI. Those MTFs are now in full sustainment and actively implementing MHS Genesis – electronic health records in support of our military, families, and retirees. As legacy networks are decommissioned, cost savings and resource benefits are realized throughout DHA. 

03
Cybersecurity + Information Assurance
Together with the DHA, TIAG stands up CyberLOG as part of the largest reform in the Military Health System’s history
Customer Mission

CyberLog is the functional owner for the DHA’s Cybersecurity Risk Management Framework for medical devices and equipment across the Military Health System.

Challenge

To support the transition away from service-specific processes to one functional capability, the DHA required a center of excellence (CyberLog) to unify cybersecurity efforts for medical devices and equipment across the entire Military Health System enterprise. This included coordinating the transition of DHA medical logistics and the medical device Risk Management Framework (RMF) program.

Solution

TIAG was brought in to plan, implement, and sustain medical device and equipment security across the Military Health System enterprise with a goal of standardizing decision-making across the enterprise. We helped the DHA create large-impact solutions, gain natural efficiencies, increase visibility and enterprise management, and align to the data by establishing functional virtual authorization boundaries and assessing and incorporating enterprise authorizations. TIAG worked collaboratively with DHA to develop a rigorous “cradle to grave” Risk Management Framework (RMF)-based assessment process that provided full lifecycle cybersecurity services for medical devices across the DHA enterprise. We advised on the efficiency, effectiveness, and performance of security controls for medical devices and assisted the DHA’s medical device vendors to produce evidentiary materials that met or exceeded DoD IT auditing standards.

Result

Our innovative solutions successfully stood up the DHA CyberLOG and were some of the first of their kind in the DoD. The interoperability provided through CyberLOG allows health care providers across the military health system to treat patients and improve outcomes while also mitigating the risk of cybersecurity threats.

04
Software Development
TIAG improves software for transmitting critical information for combat and noncombat casualties
Customer Mission

JOMIS develops, deploys, and maintains operational medicine information systems to deliver comprehensive health services to deployed forces across a range of military operations.

Challenge

JOMIS required software sustainment of fielded Theater Medical Information Program Joint (TMIP-J) components and modernization support for components slated for the new Electronic Health Record (EHR), MHS GENESIS.

Solution

TIAG sustained three of the clinical components of the TMIP-J suite: the Armed Forces Health Longitudinal Technology Application – Theater, the Theater Medical Information Program Composite Health Care System Cache, and the Mobile Computing Capability. In addition, we modernized the Mobile Computing Capability application to interface with MHS GENESIS.

Result

Through a progressive methodology of software development, we were able to create solutions that improved mission reliability and performance for the TMIP-J clinical components and guaranteed the availability of critical medical data to care providers and decision-makers for U.S. military deployed forces. We were also able to modernize the mobile component to interface with MHS GENESIS. 

05
Mobile Platform
TIAG develops a mobile platform that documents and manages clinical care, medical supplies and equipment, and patient movements
Customer Mission

The Defense Healthcare Management Systems (DHMS) Program Executive Office delivers critical medical treatment IT solutions to all Military Health System beneficiaries, including those in military theater environments and remote operations throughout the garrison.

Challenge

JOMIS had a critical need for a mobile platform that could provide the accurate and timely delivery of medical data to care providers and decision-makers in a military theater setting.

Solution

By using a progressive methodology for mobile platform and software development, we delivered solutions that met the dynamic needs of the DoD across multi-year missions. Now, electronic health records and other medical information can be transmitted from military theater and garrison repositories, guaranteeing the availability of critical medical data to care providers and decision-makers.

Result

We ensured that as operational and military theater medicine systems are modernized, they synchronize and align with the electronic health records (EHR) system intrinsic in the Department of Defense (DoD) Healthcare Management System Modernization (DHMSM).