11 Table-Stakes Tech Tools For Ensuring Competitive Customer Service

In today’s market, customers expect to be able to make a purchase or contact a business with questions or concerns around the clock. Even if a business operates one or more physical locations that are open 24/7, maintaining robust customer service support in a digital era means turning to technology. If a customer can’t find the immediate help they need from your business, they’re likely to turn to someone else. In addition to helping customers…