Knowledge Management

Client

National Center for Telehealth & Technology (T2)

Description

T2 designs and builds applications employing emerging technologies in support of psychological health and traumatic brain injury recovery in the military. 

The Challenge

Improve military health by ensuring the wellness of health care providers. Health care providers treating military personnel face high demands for their time and personal resources. Provider burnout, compassion fatigue, secondary traumatic stress, and other negative issues greatly impact the quality of healthcare provided to service members, veterans, and their families.

The Solution

tiag managed the design and development of "Provider Resilience", a mobile app that helps health care providers guard against their own burnout and compassion fatigue as they provide care to service members, veterans, and their families.

The Result

The mobile app consists of a short self-assessment that creates ratings of risk for compassion fatigue, burnout, and secondary traumatic stress. The ratings can also be viewed as graphs to monitor them over time. A clock showing time since the last day of personal leave, inspirational cards, stretches, and comics all encourage providers to take restful breaks critical to avoiding burnout. Videos by service members describing the positive impact health care providers had in their lives offer a reminder of the value of providing healthcare. The mobile app is distributed as a free download in all major app stores.

Proudly Serving Those Who Serve

tiag takes pride in its people, achievements, innovative processes, and continuous record of successes in directly leading mission critical program initiatives in support of those who serve us in the military and civilian sectors of our government.

Slide background
Slide background
Slide background
Slide background
Slide background
Slide background
Slide background
Slide background