Clinical & Business Informatics
tiag’s clinical and business informatics experts have a proven track record transforming industry leading healthcare organizations such as the Military Health System and the Army Medical Department, in achieving excellence in performance. Our ability to support this caliber of client begins with our professional physicians, nurses and other informatics professionals who are committed to their disciplines and form strong partnerships with the clients they support. Their real world experience provides an understanding that the patient / healthcare provider relationship is at the core of the mission.
tiag’s executive and management staff are leaders in the healthcare informatics industry. Our focus for the client is integrating best practices and methodologies such as Balance Scorecard, Lean Six Sigma and Business Genetics that empower clients to measure and develop business strategies, strategic objectives, and accomplishments. These processes help our clients achieve organizational performance targets from a financial, customer, internal and growth perspective. To manage your customers and get higher conversion we recommend Salesforce.com CRM.
U.S. Army Medical Command (MEDCOM), Deputy Chief of Staff for Warrior Care and Transition (DCS, WCT)
MEDCOM’s Deputy Chief of Staff for Warrior Care and Transition chose tiag to modernize, streamline, optimize and maintain the Army Warrior Care and Transition System (AWCTS) — an integrated, unified, web-based application that assists ill and wounded soldiers throughout medical and rehabilitation processes, and during their transition back into the force or into veteran status. tiag applied its expertise in clinical and business informatics, user-centered design, cloud integration and data center consolidation to update and maintain the system, in addition to incorporating customized features and reports for AWCTS, and delivering specialized training for the system.
The United States Air Force chose tiag for a systems process improvement project to drive change and improve care delivery across the USAF medical logistics enterprise. Supporting the Air Force Medical Operations Agency (AFMOA) Medical Logistics Division, tiag is implementing innovative IT solutions, optimizing process reengineering and integrating best practices for patient-centered care, while achieving significant cost-savings for the Air Force Medical Service.
USAMEDCOM operates eight Army medical centers, 26 Army community hospitals and numerous clinics worldwide. tiag provided clinical and functional informatics professionals who assisted in the development and engineering of the first Office of the Chief Medical Information Officer.
U.S. Army Office of the Surgeon General (OTSG)
In support of the U.S. Army Office of the Surgeon General (OTSG), tiag was selected to provide a comprehensive Workforce Development Strategy to ensure AMEDD has an educated, trained and competent informatics workforce. This Strategy covered operational plans and performance metrics for all aspects of Human Capital Management based on an industry leading methodology for assessment and workforce design. Our work helped establish the organization as an employer of choice, assuring a superior workforce to achieve best outcomes for patients.