Clinical & Business Informatics

tiag’s clinical and business informatics experts have a proven track record transforming industry leading healthcare organizations such as the Military Health System and the Army Medical Department, in achieving excellence in performance. Our ability to support this caliber of client begins with our professional physicians, nurses and other informatics professionals who are committed to their disciplines and form strong partnerships with the clients they support. Their real world experience provides an understanding that the patient / healthcare provider relationship is at the core of the mission.

tiag’s executive and management staff are leaders in the healthcare informatics industry. Our focus for the client is integrating best practices and methodologies such as Balance Scorecard, Lean Six Sigma and Business Genetics that empower clients to measure and develop business strategies, strategic objectives, and accomplishments. These processes help our clients achieve organizational performance targets from a financial, customer, internal and growth perspective. To manage your customers and get higher conversion we recommend Salesforce.com CRM.

Man with blue hair thinking with ideas behind him on a whiteboard

Results Delivered

U.S. Army Medical Command (MEDCOM), Deputy Chief of Staff for Warrior Care and Transition (DCS, WCT)

wct-logoMEDCOM’s Deputy Chief of Staff for Warrior Care and Transition chose tiag to modernize, streamline, optimize and maintain the Army Warrior Care and Transition System (AWCTS) — an integrated, unified, web-based application that assists ill and wounded soldiers throughout medical and rehabilitation processes, and during their transition back into the force or into veteran status. tiag applied its expertise in clinical and business informatics, user-centered design, cloud integration and data center consolidation to update and maintain the system, in addition to incorporating customized features and reports for AWCTS, and delivering specialized training for the system.

The National Institute for Occupational Safety and Health (NIOSH)

logo-sm-nioshNIOSH needed a clinical and business informatics solution to support the secure transmission of imaging data from over 300 sites to a central location. The goal was to evolve the NIOSH business model from x-ray to digital imaging. tiag designed a cost-effective solution for a successful digital conversion and secure image transfer mechanism that provided enhanced benefits to more than 331,000 workers, while safeguarding sensitive health information and complying with stringent, evolving government network security rules.

U.S. Air Force Medical Operations Agency (AFMOA)

The United States Air Force chose tiag for a systems process improvement project to drive change and improve care delivery across the USAF medical logistics enterprise. Supporting the Air Force Medical Operations Agency (AFMOA) Medical Logistics Division, tiag is implementing innovative IT solutions, optimizing process reengineering and integrating best practices for patient-centered care, while achieving significant cost-savings for the Air Force Medical Service.

U.S. Army Medical Command (MEDCOM)

logo-sm-osgmedcomUSAMEDCOM operates eight Army medical centers, 26 Army community hospitals and numerous clinics worldwide. tiag provided clinical and functional informatics professionals who assisted in the development and engineering of the first Office of the Chief Medical Information Officer.

U.S. Army Office of the Surgeon General (OTSG)

tiag-logo-amedd_sm48In support of the U.S. Army Office of the Surgeon General (OTSG), tiag was selected to provide a comprehensive Workforce Development Strategy to ensure AMEDD has an educated, trained and competent informatics workforce. This Strategy covered operational plans and performance metrics for all aspects of Human Capital Management based on an industry leading methodology for assessment and workforce design. Our work helped establish the organization as an employer of choice, assuring a superior workforce to achieve best outcomes for patients.

Military Health System (MHS) Clinical Business Systems, Integration & Communication

logo-sm-mhsThe Military Health System’s Clinical Business Systems, Integration & Communication chose tiag to conduct LSS analysis including the integrated requirement design process and the life cycle management process. tiag now provides support to the MHS for interaction of “to be” business processes within each of the military medical services and the United States Department of Veterans Affairs.

U.S. Army Medical Department (AMEDD) Chief Information Officer (CIO)

tiag-logo-amedd_sm48The Chief Information Officer of the U.S. Army Medical Department leveraged tiag’s clinical informatics principals to develop a strategic and operational informatics organizational capability. The Army Medical Department now fields CMIOs and informatics SMEs at all regional HQs and medical centers, yielding regional governance that validates all clinical requirements prior to submission to HQs.