Business Transformation

Client

U.S. Army Medical Research and Materiel Command (USAMRMC)

Description

As the Army's medical materiel developer, USAMRMC is responsible for medical research, development, acquisition and medical logistics management. Medical information and products developed by USAMRMC protect and sustain the health and safety of the warfighter through deployment and combat, particularly on the battlefield. The command is headquartered at Fort Detrick with 12 subordinate commands located throughout the world, and six medical research laboratories that execute the science and technology mission. Six additional commands focus on medical materiel advanced development, strategic and operational medical logistics, and medical R&D contracting.

The Challenge

Over time, USAMRMC’s organizations developed processes and technology on an individual program basis. This limited the ability to communicate and share information across the entire command, resulting in widespread inefficiencies. A new information management capability was needed to meet evolving needs for medical research and product development. This would require a comprehensive analysis of the command, and business transformation efforts to define business process reengineering recommendations and functional requirements of a proposed enterprise solution. Moving forward, USAMRMC needed to establish a model for leadership transparency for planning, programming and execution of R&D programs.

The Solution

USAMRMC contracted tiag to spearhead the effort known as the Research Management Enterprise Capability (RMEC). tiag developed a knowledge platform with a comprehensive view of the command’s functional areas within each organization, illuminating individual command group requirements, best practice processes, pain points and inefficiencies and culminated in a repository of functional requirements. Enabling an agile approach to solutions development, this effort involves a new set of innovative solutions to be delivered to USAMRMC in 2018.

As a proof-of-concept, tiag applied data analytics to the RMEC financial execution requirements. This effort demonstrates the use of disparate data sources that collectively offer data-driven management views of financial execution performance. The toolbox delivers a dashboard with views ranging from the enterprise level to individual organizations. It brings in contextual data to engender understanding of the underlying cause of execution performance, evidencing the tremendous value of data analytics as a core component of the RMEC solution.

The Result

Applying a strategic, disciplined management science approach fused with insightful business intelligence and data-driven decision-making, tiag continues to lead business transformation and process reengineering efforts including solution design, development, automation and consolidation.

To provide a model for leadership transparency in financial execution of the R&D program — and to allow visibility into how all components and programs function at all levels of the organization — tiag fuses data analytics and optimization with process reengineering. Ensuring accuracy and integrity of business intelligence and financial data, this approach compiles data from disparate sources, and includes a visualization tool that dramatically improves the ability to grasp decision-making information hiding in the data. With direct access to critical information, leadership will be able to spend less time in spreadsheets to ensure target financial spending.

Proudly Serving Those Who Serve

tiag takes pride in its people, achievements, innovative processes, and continuous record of successes in directly leading mission critical program initiatives in support of those who serve us in the military and civilian sectors of our government.

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